Payment Methods

pay/pagos How do I pay my order?


In Neckons we offer several forms of payment: cash, bank transfer and credit cards (Visa, Visa Electron, Maestro, MasterCard, AMEX, DC) through PayPal as a payment gateway without registration or charge for the customer.
All transactions are safe and your data is fully protected. We do not store any information relating to the payment.
Payment on delivery is only possible in certain destinations and for an amount less than 600 euros. Expenses are included in the price of the products.

Important: Please state the order number or name in the transfer concept.
The costs of the transfer order is the customer's account please consult your bank. This type of movement takes interbank average of 2 to 3 business days. The order will not leave our warehouse until the confirmation of the operation
The order is reserved for 5 days. After that time without being paid, the order will be canceled.

All prices include VAT (if applicable) in accordance with the rates in effect.

What is included in the price of the products?
The price shown for each product includes:
- Same price
- Transportation (if certain areas of shipping, the system will show if there is a cost for transport)
- VAT (if applicable)

We ship to European Union countries, America and elsewhere. Unfortunately, there are countries that require a clearance. Neckons NOT liable for such expenses, taxes, delays, etc.. that could lead to sending in such areas and that will be the customer. Also there could also be a delay in delivery time for these officen.
So far, shipments within the EU are exempt from officen.

When am I charged?
The credit card payment will be made right after your card has been authorized. You will then receive an email confirming your order with payment.
Any questions, please contact us through our contact form or phone (+34 902 918 963) .

If the card is rejected, our system will inform you immediately when you complete your order. Do not be nervous, because it can happen that is wrong to cover the data, or delays by the payment gateway, so we recommend that you try again.

On orders shipped on delivery payment shall be made at the time of receiving the order and cash.

Is it safe to shop online
In Neckons systems use an on-line ordering more confident today. Furthermore, we are continually improving our software to give you the greatest possible security for our customers.
Also, please note that the Internet is increasingly the medium of choice for millions of people around the world to transact, business and shopping, and this statistic is increasing rapidly.

We have an important responsibility and a strong commitment to the security of our website and the privacy of our customers and visitors (as required by law, we follow a rigorous way). Therefore, we use data encryption SSL (Secure Sockets Layer) to our payment gateway.